Limited Internet Privacy Statement


Protecting your privacy is important to us. We hope the following statement will help you understand how Saudi Business Machines collects, uses and safeguards your personal information on our website.

Information Collection

What Happens When You Are Browsing?

If you are not registered for any online service from Saudi Business Machines, you browse anonymously. We do not collect personal information -- such as your name, address, phone number or E-mail address -- if you are only browsing this site. Saudi Business Machines does, however, use “cookies” to collect information about how our site is used. Information, such as the server your computer is logged onto, your browser type (for example, Netscape or Internet Explorer).

What Happens When You Give Information To Us?

Registration for events, datasheet or newsletter. If you want to apply for or take advantage of our on–line services, we will need you to give us some personal information, including your E-mail address and account number. We only collect information about you which we need to process your application, service your accounts and other needs to satisfy legal requirements.

Quality of Information

We use advanced technology, documented employee procedures and internal monitoring to help ensure that your personal information is accurate and up-to-date. In addition, we require high standards of quality from credit reporting agencies and others who provide us with information about prospective customers or other services.


Before you can send confidential personal information or account information to us on Saudi Business Machines website, we require that a "secure session" is set up using Secure Socket Layer (SSL). For further information about SSL and the safety and confidentiality of personal information transmissions over the Internet, please read our Security Q&A.
Whenever we handle your personal information, we limit access to customer information to those who need it to do their jobs and meet our customer servicing commitment to you. We use a range of security processes to protect the confidentiality and security of your personal information.

Information Use

We use your information to process your application or to provide the products and services you have requested.

How Can We Customize Your Online Experience?

If you are a registered user of Saudi Business Machines online service, we may now or at some time in the future combine information about your use of and our online service with other online and offline information we have about you as Saudi Business Machines customer. As well as information lawfully available from other organizations. We will use this combined information to customize your online experience and present you with relevant online and offline offers and updates.

What Else Do We Do with Information We Obtain?

We may also use your information to measure consumer interest in our services and inform you about other products and services. For example, if we obtain your E-mail address, we may use it to send you offers we think you might be interested in.

What Do I Need to Do If I Do Not Want To Receive E-mail Offers?

We hope that many customers will appreciate receiving details of these carefully designed opportunities. However, we clearly recognize the importance of providing you with choices by giving you an easy means to “Opt Out” from receiving E-mail. All you have to do is let us know that you do not want to receive E-mail. You can do this at any time by contacting us at the following email address:

Disclosure of Information Policies

Do We Share Information About You?

Saudi Business Machines has had a long-standing commitment to protecting personal information of our customers and prospective customers. This section explains how we share your personal information with others.

How Long Do We Keep Information

We will keep information for as long as it is necessary to service your account or to continue to provide products and services you have requested. We will retain information for a reasonable period if you cease to be our customer, unless the law requires us to keep it for longer.


We do not use to knowingly solicit information from or market to children or young persons under the age of 18.

Your Rights to An Explanation

If we deny an application for our services or end a customer's relationship with us, to the extent permitted by applicable laws, we provide an explanation, if requested. We state the reasons for our action and the information upon which our decision was based, except where there are legal reasons not to do so, for example where there is suspicion of criminal activity.

Customer Choice - Direct Mail and Telemarketing If you do not want to receive Saudi Business Machines mail or telemarketing offers in The Kingdom of Saudi Arabia, if you would like information about your account, or if you have a question or concern about the way we handle your personal information, please call the customer service telephone number Toll-free within the Kingdom of Saudi Arabia on 9200 22639 or call +966 11 292 6666 from telephones outside The Kingdom of Saudi Arabia.

Linked Internet Sites

You should be aware that other Internet sites to which you link from may contain privacy provisions that differ from this Internet Privacy Statement.

Changes to the Internet Privacy Statement - Saudi Arabia

We will use this space to note changes to our Internet Privacy Statement, to keep you fully informed about how we protect your privacy and your choices about our use of your personal information for marketing.